Clearworks

  • About
    • Meet the Team
    • Testimonials
  • Services
    • Research & Insights
    • Customer Experience
    • Innovation
  • Clients
  • Giving Back
  • Blog
  • Contact
Contact

Month: October 2020

6 Steps to Successful Employee Journey Mapping

Posted on October 30, 2020 by Karie Starrett
Employee Journey

There are many different approaches to employee journey mapping; however, over the years our team has refined an approach that we like to use, and we have pulled it all …
Read More

Here’s the Buzz: The Gen Z Coffee Journey

Posted on October 1, 2020 by Jennifer Cuthill
asian woman working and enjoy weekend with online social connection

We recently finished a remote journey mapping project with Gen Z college students to understand their experience buying coffee at a coffee shop (to learn more about our approach including …
Read More

Recent Posts

  • Sketching for Ideation, Journey Mapping and more
  • Patient Journey and AI-Fueled Healthcare Research
  • The Power of Ethnographic Research
  • How To Develop A Customer Journey Map
  • The “Build-a-Hat” Exercise: A Functional and Fashionable Way to Demonstrate Rapid Prototyping in Innovation Workshops

Categories

  • Books We Like
  • Clearworks Conversations
  • Clearworks Games
  • Clearworks Student Innovators
  • Customer Experience
  • Customer Insights
  • Ethnographic Research
  • Innovation
  • Journey Mapping
  • Messaging and Positioning
  • Product Development
  • Uncategorized

Authors

  • Anne Bakstad
  • Chuck Mallory
  • Jennifer Cuthill
  • Karie Starrett
  • Noël Adams
  • Sara Dougherty
  • Sarah Collins
  • Tory Gentes

Archives

  • 2025
  • 2024
  • 2023
  • 2022
  • 2021
  • 2020
  • 2019
  • 2018
  • 2017
  • 2016
  • 2015
We'd rather talk about you. Reach out.

hello@clearworks.net (888) 769-3807

Check out our specialties in customer journey mapping, ethnographic research, ideation, and personas ©2024. All Rights Reserved | Privacy Policy | San Francisco | Denver | Dallas | Jacksonville
We use cookies to ensure that we give you the best experience on our website. If you continue to use this site we will assume that you are happy with it.OkPrivacy policy